In this episode, Elad Schaffer, CEO of Faye, discusses his company’s transformative approach to travel insurance. Faye combines comprehensive travel insurance with real-time problem-solving and financial tools to enhance the traveler experience. Elad shares the company’s journey, starting as a travel assistant concept before pivoting to insurance due to its broader market potential. Faye sets itself apart by integrating proactive trip monitoring, immediate reimbursements via its digital wallet, and a focus on holistic care, such as resolving issues like flight cancellations or lost passports. Elad highlights the challenges of entering a traditionally underserved and legacy-driven market and emphasizes the importance of creating a superior customer experience. He offers advice to entrepreneurs, encouraging perseverance and innovation to navigate and succeed in challenging industries like insurance.

Episode links below:

https://www.linkedin.com/in/eladschaffer/
https://www.withfaye.com/

The Podcast

Join Dave Wechsler as he dives into the amazing world of Insurtech. Every week we chat with a stellar panel of industry experts, VCs and special guests. As one of the first Insurtech operators turned investor, Dave leads OMERS Ventures Insurtech portfolio which includes investments in well-known players such as Clearcover, Foresight and Joyn. Dave is an active writer and speaker on emerging technologies in the InsurTech space. He is also a licensed P&C insurance producer.

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